🎄Winter Sales !🎁
NEED HELP?
FREQUENTLY ASKED QUESTIONS
If you have any other questions, feel free to send us an e-mail at : mypetlocation@yahoo.com
SHIPPING
Your order will be processed and shipped within 1-3 business days. Once it has left our warehouse, you'll receive a confirmation email with tracking information to monitor its progress.
From the moment your order is placed, it typically takes 5-10 business days to arrive. This timeframe includes processing and shipping. You’ll receive a tracking number once your order has been shipped, so you can monitor its progress.
Yes, you can return your order within 30 days. To start the return process, please email us with a brief explanation of why you wish to return the item—this helps us improve our products and services. We will then provide you with the return address. For processing the return, please include your full name, bank account number, and address in your email.
If your package appears to be lost, we will first confirm the status with our tracking agents to ensure it is indeed missing. If the package is confirmed as lost, we will issue a full refund. To process this, we will follow up with an email requesting your full name, bank account number, and address to complete the refund.
Yes, we provide worldwide shipping services. Wether you're located locally or internationally, we ensure that your orders reach you wherever you are.
PAYMENT
We accept a variety of payment methods, including Visa, Maestro, MasterCard, American Express, UnionPay, Shop Pay, Apple Pay, Google Pay, and PayPal.