Privacy Policy

Privacy Policy – MyPetLocation

OVERVIEW

At MyPetLocation, we take your data privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our site.

 

SECTION 1 – COLLECTION OF YOUR INFORMATION

When you make a purchase on our site, we collect personal information such as your name, address, and email address as part of the buying and selling process.
When you browse our store, we automatically receive your computer's Internet Protocol (IP) address, which helps us learn about your browser and operating system.
Email Marketing: With your consent, we may send you emails regarding our products, special promotions, and company updates. You can unsubscribe at any time through the link included in our emails or by contacting us directly.

SECTION 2 – CONSENT

How do we obtain your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose.
If we ask for your personal information for a secondary reason (like marketing), we will either ask you directly for your expressed consent or provide you with an opportunity to decline.

How can I withdraw my consent?

If you change your mind after opting in, you may withdraw your consent at any time by contacting us HERE.

SECTION 3 – DISCLOSURE


We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – HOSTING AND PAYMENT


Our store is hosted on Shopify Inc., a secure e-commerce platform. Shopify stores your data on secure servers protected by a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, your credit card data will be encrypted through PCI-DSS standards. Your transaction information is stored only as long as necessary to complete your purchase.
We never store your credit card information on our servers; it is managed directly by secure payment providers.
All direct payment gateways adhere to PCI-DSS standards to ensure the secure handling of banking information.

For more information, you can check Shopify’s Terms of Service here and their Privacy Policy here.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide us.
However, some providers, such as payment gateways, have their own privacy policies. We recommend reviewing them to understand how your data will be handled by these providers.
We conduct thorough vetting of all third-party services we integrate to ensure that only the most reliable providers are used.

SECTION 6 – DATA SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices. If you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. Although no method of transmission over the Internet is 100% secure, we comply with all PCI-DSS requirements and implement generally accepted industry standards.

SECTION 7 – COOKIES

Here is a list of cookies we use so that you can choose to opt out or not:

  • _session_id, unique token, sessional
  • _shopify_visit, persistent for 30 minutes
  • _shopify_uniq, expires midnight (relative to the visitor)

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent for any of your minor dependents to use this site.

SECTION 9 – USER RIGHTS AND GDPR COMPLIANCE

In accordance with the General Data Protection Regulation (GDPR), you have rights regarding your personal information, including:

  • Right of Access: You can request access to the personal information we hold about you.
  • Right of Rectification: You can request to correct your information if it is inaccurate or incomplete.
  • Right to Erasure: You have the right to request the deletion of your personal information under certain conditions.
  • Right to Restrict Processing: You can request to limit the processing of your data in certain situations.
  • Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
  • Right to Object: You may object to the processing of your data for legitimate reasons.
    To exercise these rights, please contact us HERE.

SECTION 10 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting on the site. If we make significant changes, we will notify you here so that you are aware of what information we collect and how we use it.

SECTION 11 – SMS MARKETING

If you provide your phone number during checkout, you agree that we may send you text notifications (regarding your order, including abandoned cart reminders) and marketing offers via text. You can opt out at any time by replying "STOP." Message and data rates may apply.

SECTION 12 – PRIVACY AND SECURITY

We are committed to never selling or sharing your personal information with third parties without your explicit consent.
We conduct regular security audits to ensure the protection of your data and comply with best practices in the industry.

QUESTIONS AND CONTACT INFORMATION

If you have any questions regarding this policy or wish to access, correct, or delete any personal information we have about you, please fill out the contact form below.